DVD Drive and DVD Burner not Detected

[itzjas0n]

Hello, everyone.

My current computer is...
Motherboard: ASUS A8N-SLI Deluxe NF4SLI 939
Processor: AMD Athlon 64 MB 3500+ 939 512K R
Memory: 1GB Corsair
Video Card: GeForce 6600 GT
Hard Drive: 160 GB Segate

I DO NOT have my operating system installed because I cannot get my CD Drives to open up for me to install Windows XP Professional. I DO NOT have a BIOS screen. When I press <DEL> at start up, it just shows me the BIOS version and tells me to press <Ctrl-S> or <F4> to enter the RAID Utility screen.

I am currently using my old computer to find a solution to fix my new one.

I have my DVD drive as master and DVD burner as slave. When I have my power supply plugs plugged into the DVD drive and DVD burner, the drives eject. When I have my IDE cables plugged in along with the power supply, the drives will not eject. I currently have my IDE cable plugged into the secondary IDE plug on the mother board.

On the POST screen, it shows me the Primary IDE Master, Primary IDE Slave, Secondary IDE Master, Secondary IDE Slave. All of them say "None." For example:

Primary IDE Master: None
Primary IDE Slave: None
Secondary IDE Master: None
Secondary IDE Slave: None

[MadKad]

ok first of all lets start with getting into the bios then we will look into the drives, what bios does the computer have? also are you using a ps2 keyboard or a usb one?

[Matthew]

i have not met your case yet..are u sure your mainboard junction has no problem?And make sure your dvd drive and burner can work on the other computer.

[Whatcha]

Yer lots of possible solutions for this one.
Defective drives (unlikeyly but u never know)
Are the IDE ribbons installed the right way round.
Try with just one drive in case the master and slave jumpers are incorrect
Press F8 or F11 at the POST to get into the bios, chances are the bios is not set to auto detect.