In-Car Express - excellent service

Just like to say a big thanks to everyone at In-Car Express for the
service I've received recently.

I ordered an iPod to Sony Unilink adaptor last weekend to connect my new
iPod to the system in my car. When the item arrived on Wednesday the
phono and Unilink cables were there along with the instructions, but the
unit itself along with the cable to connect to the iPod were missing
(the top half of the box was empty).

Spoke to In-Car Express, neither of us could figure out what had
happened as the packing weight was correct, but they sent out the
missing parts (adaptor unit and iPod cable) straight away on next day
guaranteed delivery, which indeed arrived the next day - in plenty of
time for me to get them fitted before leaving as I was going off on
holiday yesterday morning (writing this from the laptop now).

I think it was Jon that I spoke to when I phoned, if so then as I said
to you on the phone yesterday, first class service and thanks for
sorting things out so quickly, especially as the problem was not one of
your own making. Too many companies these days would turn round and say
"not our fault, take it up with whoever", so much appreciated. I will
certainly be using you again!

Oh, and the iPod sounds lovely in the car (2003 Audi A4, Sony MDX-CA580
MD head unit, MDX-66LP MD changer, Connects2 iPod adaptor with ID3
support, XA-C30 source selector, Vibe DeltaBox line driver, JBL GTO-4000
amp, 2x JBL 10" subs, factory fit speakers). Highly recommended for
anyone wanting lots of music on the go!

--
Glenn Richards Tel: (01453) 845735
Squirrel Solutions http://www.squirrelsolutions.co.uk/

IT consultancy, hardware and software support, broadband installation

Glenn Richards wrote:

> Just like to say a big thanks to everyone at In-Car Express for the
> service I've received recently.

I'm sure that some people are going to think that this is someone from
In-Car Express posting. That's always what happens in newsgroups, I suppose
understandably as some companies probably do abuse them. But I believe this
is a genuine post. A couple of years back, In-Car Express gave me a lot of
advice about a sound system for a MINI (Alpine CDA-9813R and Phoenix Gold
Octane-R speakers) and it was fantastic advice. They were so helpful and I'd
definitely recommend them and use them again.

SJY wrote:
> Glenn Richards wrote:
>
>
>>Just like to say a big thanks to everyone at In-Car Express for the
>>service I've received recently.
>
>
> I'm sure that some people are going to think that this is someone from
> In-Car Express posting. That's always what happens in newsgroups, I suppose
> understandably as some companies probably do abuse them. But I believe this
> is a genuine post. A couple of years back, In-Car Express gave me a lot of
> advice about a sound system for a MINI (Alpine CDA-9813R and Phoenix Gold
> Octane-R speakers) and it was fantastic advice. They were so helpful and I'd
> definitely recommend them and use them again.
>
>

can't agree more - were very helpful, gave good advise, pricing was good
and delivery next day. what more do you want ?

very happy with my sony MP3 player plumbed into my clk head unit and
controlled from there.

chrisu wrote:
> SJY wrote:
>> Glenn Richards wrote:
>>
>>
>>> Just like to say a big thanks to everyone at In-Car Express for the
>>> service I've received recently.
>>
>>
>> I'm sure that some people are going to think that this is someone
>> from In-Car Express posting. That's always what happens in
>> newsgroups, I suppose understandably as some companies probably do
>> abuse them. But I believe this is a genuine post. A couple of years
>> back, In-Car Express gave me a lot of advice about a sound system
>> for a MINI (Alpine CDA-9813R and Phoenix Gold Octane-R speakers) and
>> it was fantastic advice. They were so helpful and I'd definitely
>> recommend them and use them again.
>
> can't agree more - were very helpful, gave good advise, pricing was
> good and delivery next day. what more do you want ?
>
> very happy with my sony MP3 player plumbed into my clk head unit and
> controlled from there.

And another vote for them from me.
I've bought a fair few bits for myself and friends and Jon and the other
staff have always been very helpful and knowledgeable.

--
Alex

Piece by piece the penguins have taken my sanity
www.drzoidberg.co.uk www.ebayfaq.co.uk

Dr Zoidberg wrote:
> chrisu wrote:
>
>>SJY wrote:
>>
>>>Glenn Richards wrote:
>>>
>>>
>>>
>>>>Just like to say a big thanks to everyone at In-Car Express for the
>>>>service I've received recently.
>>>
>>>
>>>I'm sure that some people are going to think that this is someone
>>>from In-Car Express posting. That's always what happens in
>>>newsgroups, I suppose understandably as some companies probably do
>>>abuse them. But I believe this is a genuine post. A couple of years
>>>back, In-Car Express gave me a lot of advice about a sound system
>>>for a MINI (Alpine CDA-9813R and Phoenix Gold Octane-R speakers) and
>>>it was fantastic advice. They were so helpful and I'd definitely
>>>recommend them and use them again.
>>
>>can't agree more - were very helpful, gave good advise, pricing was
>>good and delivery next day. what more do you want ?
>>
>>very happy with my sony MP3 player plumbed into my clk head unit and
>>controlled from there.
>
>
> And another vote for them from me.

And me too. Very competitively priced and quick delivery. Top marks.

John

John Greystrong wrote:
> Dr Zoidberg wrote:
>> chrisu wrote:
>>
>>> SJY wrote:
>>>
>>>> Glenn Richards wrote:
>>>>
>>>>
>>>>
>>>>> Just like to say a big thanks to everyone at In-Car Express for
>>>>> the service I've received recently.
>>>>
>>>>
>>>> I'm sure that some people are going to think that this is someone
>>>> from In-Car Express posting. That's always what happens in
>>>> newsgroups, I suppose understandably as some companies probably do
>>>> abuse them. But I believe this is a genuine post. A couple of years
>>>> back, In-Car Express gave me a lot of advice about a sound system
>>>> for a MINI (Alpine CDA-9813R and Phoenix Gold Octane-R speakers)
>>>> and it was fantastic advice. They were so helpful and I'd
>>>> definitely recommend them and use them again.
>>>
>>> can't agree more - were very helpful, gave good advise, pricing was
>>> good and delivery next day. what more do you want ?
>>>
>>> very happy with my sony MP3 player plumbed into my clk head unit and
>>> controlled from there.
>>
>>
>> And another vote for them from me.
>
> And me too. Very competitively priced and quick delivery. Top marks.
>
I think we should stop this now before they get too smug ;0)
--
Alex

Piece by piece the penguins have taken my sanity
www.drzoidberg.co.uk www.ebayfaq.co.uk

On Sun, 23 Apr 2006 19:22:16 +0100, "Dr Zoidberg"
<AlexNOOOO!!!!!!!@drzoidberg.co.uk> wrote:

>I think we should stop this now before they get too smug ;0)

Cheers guys. It's an exceptionally tough business to be in these days,
and getting tougher all the time - so it's nice to know our efforts
are appreciated!

Jon
--
In-Car Express http://www.incarexpress.co.uk
Car Audio | Security | Multimedia | Navigation
Tel. 01223 301212 Fax. 0870 7484123

SJY wrote:

>> Just like to say a big thanks to everyone at In-Car Express for the
>> service I've received recently.
> I'm sure that some people are going to think that this is someone
> from In-Car Express posting. That's always what happens in
> newsgroups, I suppose understandably as some companies probably do
> abuse them. But I believe this is a genuine post.

Trust me, this was a genuine post. :-) I was pleasantly surprised by the
level of service I received, as I said in my original posting too many
companies would turn around and say "not our problem".

It's when things go wrong that you can tell what kind of service you'll
get - and Jon and co sorted things out very quickly (doubly impressed
given that the problem wasn't their fault, we think someone at Royal
Mail had perhaps helped themselves to some of the contents).

--
Glenn Richards Tel: (01453) 845735
Squirrel Solutions http://www.squirrelsolutions.co.uk/

IT consultancy, hardware and software support, broadband installation