360 out of warrntry return..

my second 360 has now got the 3 red lights flashing, and i called micro$oft
to ask for a replacment, but the bastards want to charge me £85 for it!!

I am severly pissed off, as I got one since launch that went wrong, got it
replaced and now the replacement has gone wrong, but theyre saying it's
out of it's guarnatee period, as apparently the new guarnatee on an xbox360
thats been sent back is only one month!!

i know people here have managed to get a free out of guarantee
replacement..is there any magic formula to it or just pay the money?

Im tempted to buy a cheapo core, at least i know it will have 12 months
guarantee on it and i dont have much confidence that any xbox360 m$ send me
would be reliable enough to go a year....


thanks :-)



--
Posted via a free Usenet account from http://www.teranews.com

the_niner_nation <the_niner_nation@sf49ers.com> wrote:
> my second 360 has now got the 3 red lights flashing, and i called
> micro$oft to ask for a replacment, but the bastards want to charge me
> £85 for it!!
> I am severly pissed off, as I got one since launch that went wrong,
> got it replaced and now the replacement has gone wrong, but theyre
> saying it's out of it's guarnatee period, as apparently the new
> guarnatee on an xbox360 thats been sent back is only one month!!
>
> i know people here have managed to get a free out of guarantee
> replacement..is there any magic formula to it or just pay the money?
>
> Im tempted to buy a cheapo core, at least i know it will have 12
> months guarantee on it and i dont have much confidence that any
> xbox360 m$ send me would be reliable enough to go a year....
>
>
> thanks :-)

You might be able to get it replaced because manufacturers have to produce
goods which will last a 'reasonable time'. Given the 360 cost £280 you would
expect it to last longer than 3 or 4 years so it should be replaced imo
(even if no extended warranty was purchased). The fact that it is an
electrical gaming device makes no difference.

http://money.guardian.co.uk/howtocom...738830,00.html

On Apr 6, 8:04 am, "harikeo" <harikeo@sunside> wrote:

> You might be able to get it replaced because manufacturers have to produce
> goods which will last a 'reasonable time'. Given the 360 cost £280 you would
> expect it to last longer than 3 or 4 years so it should be replaced imo
> (even if no extended warranty was purchased). The fact that it is an
> electrical gaming device makes no difference.
>
> http://money.guardian.co.uk/howtocom...738830,00.html

Reading the article, it looks like the RETAILER is the one you have to
go after...go back to where you bought it and raise a little hell....

microsoft has changed policy this week regarding warranties and repairs. the
new deal is this, they will cover postage cost when you send it to them but
you still have to pay £85 for repairs and you would get another another 12
months warranty along with it.

if you want to give these guys a try here
http://www.totalconsolerepair.co.uk/ they will charge you £45 for repairs

if you don't want to repair it then you can sell it on ebay for £80-90 and
buy brand new one but it doesn't gurantee you it won't break also

"the_niner_nation" <the_niner_nation@sf49ers.com> wrote in message
news:46161d43$0$16393$88260bb3@free.teranews.com.. .
> my second 360 has now got the 3 red lights flashing, and i called
> micro$oft to ask for a replacment, but the bastards want to charge me £85
> for it!!
>
> I am severly pissed off, as I got one since launch that went wrong, got it
> replaced and now the replacement has gone wrong, but theyre saying it's
> out of it's guarnatee period, as apparently the new guarnatee on an
> xbox360 thats been sent back is only one month!!
>
> i know people here have managed to get a free out of guarantee
> replacement..is there any magic formula to it or just pay the money?
>
> Im tempted to buy a cheapo core, at least i know it will have 12 months
> guarantee on it and i dont have much confidence that any xbox360 m$ send
> me would be reliable enough to go a year....
>
>
> thanks :-)
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

the_niner_nation wrote:
> my second 360 has now got the 3 red lights flashing, and i called
> micro$oft
> to ask for a replacment, but the bastards want to charge me £85 for it!!
>
> I am severly pissed off, as I got one since launch that went wrong, got it
> replaced and now the replacement has gone wrong, but theyre saying it's
> out of it's guarnatee period, as apparently the new guarnatee on an
> xbox360
> thats been sent back is only one month!!
>
> i know people here have managed to get a free out of guarantee
> replacement..is there any magic formula to it or just pay the money?


I mentioned watchdog, told them that they admitted the first batch where
dodgy etc, and they gave it to me for free asa goodwill gesture...

Gaz

"Gaz" <gazter@msn.com> wrote in message
news:57neg8F2clostU1@mid.individual.net...
> the_niner_nation wrote:
>> my second 360 has now got the 3 red lights flashing, and i called
>> micro$oft
>> to ask for a replacment, but the bastards want to charge me £85 for it!!
>>
>> I am severly pissed off, as I got one since launch that went wrong, got
>> it
>> replaced and now the replacement has gone wrong, but theyre saying it's
>> out of it's guarnatee period, as apparently the new guarnatee on an
>> xbox360
>> thats been sent back is only one month!!
>>
>> i know people here have managed to get a free out of guarantee
>> replacement..is there any magic formula to it or just pay the money?
>
>
> I mentioned watchdog, told them that they admitted the first batch where
> dodgy etc, and they gave it to me for free asa goodwill gesture...
>

Seems some people are having more luck than others with this. Mine is a
release day console that packed up last weekend. MS want 80 quid to repair
it so I'm currently chasing the retailer shouting the sale of goods act.

One thing you may want to try if you used a credit card is to pursue your
credit card company for the repair. The credit card act enforces joint
liability so they are just as liable to pay for the repair as the retailer
is.

> Gaz
>