Strange Connection Problem

I have a strange problem with my live connection. At the moment I can
only host games or get invited to them. I cannot download content or
search for a quik or optimatch. When I try to do any of these things
it searches for about 5 minutes and then kicks me offline. I have
been using live for about 6 months now with no issues to this point.
I am directly connected to my modem. I have called tech support and
they have never heard of this and really weren't much help. Any help
would be appreciated. Thanks

Nate R. wrote:
> I have a strange problem with my live connection. At the moment I can
> only host games or get invited to them. I cannot download content or
> search for a quik or optimatch. When I try to do any of these things
> it searches for about 5 minutes and then kicks me offline. I have
> been using live for about 6 months now with no issues to this point.
> I am directly connected to my modem. I have called tech support and
> they have never heard of this and really weren't much help. Any help
> would be appreciated. Thanks

Reboot your modem, leaving it powered off for one minute. See if that
helps. I have noticed that content downloads are slow to start on my
xbox, but never have a connection failure. This might be a local
network glitch, temporary.

Q

"Quaoar" <quaoar@tenthplanet.net> wrote in message news:<OJXHCD$GEHA.2392@tk2msftngp13.phx.gbl>...
> Nate R. wrote:
> > I have a strange problem with my live connection. At the moment I can
> > only host games or get invited to them. I cannot download content or
> > search for a quik or optimatch. When I try to do any of these things
> > it searches for about 5 minutes and then kicks me offline. I have
> > been using live for about 6 months now with no issues to this point.
> > I am directly connected to my modem. I have called tech support and
> > they have never heard of this and really weren't much help. Any help
> > would be appreciated. Thanks
>
> Reboot your modem, leaving it powered off for one minute. See if that
> helps. I have noticed that content downloads are slow to start on my
> xbox, but never have a connection failure. This might be a local
> network glitch, temporary.
>
> Q
The cable company told me to unplug the modem for 24 hours to dump
its cache, but that didn't work. Thanks for the response though. Do
you have any more suggestions that I should try?

Nate

Nate R. wrote:
> "Quaoar" <quaoar@tenthplanet.net> wrote in message
> news:<OJXHCD$GEHA.2392@tk2msftngp13.phx.gbl>...
>> Nate R. wrote:
>>> I have a strange problem with my live connection. At the moment I
>>> can only host games or get invited to them. I cannot download
>>> content or search for a quik or optimatch. When I try to do any of
>>> these things it searches for about 5 minutes and then kicks me
>>> offline. I have been using live for about 6 months now with no
>>> issues to this point. I am directly connected to my modem. I have
>>> called tech support and they have never heard of this and really
>>> weren't much help. Any help would be appreciated. Thanks
>>
>> Reboot your modem, leaving it powered off for one minute. See if
>> that helps. I have noticed that content downloads are slow to start
>> on my xbox, but never have a connection failure. This might be a
>> local network glitch, temporary.
>>
>> Q
> The cable company told me to unplug the modem for 24 hours to dump
> its cache, but that didn't work. Thanks for the response though. Do
> you have any more suggestions that I should try?
>
> Nate

No, a cable modem will dump cache in less than five minutes with power
off; the newest go dead on power off almost immediately. If you don't
see any connection issues with a computer, then the problem lies either
with your xbox or your ISP. Is Cox the cable company who in the last
few days tried and failed to download a modem update and killed modems?
I think it was. You might check with your local cable office and ask
the question. Also, check the cat5 patch cable. These start to fail
and connection speed decreases markedly.

If you know the URL of your modem's property page, post back the signal
levels. You physical cable connection might be on the edge of low
signal or high noise. You can try http://192.168.100.1/ which works for
many modems.

Q