in article
3f9elvoqu19p7basircocq6d7b4uq7nq67@4ax.com, gomez at
adams_gomez@notmail.com wrote on 4/9/03 12:52 pm:
> I have just sent the following to Garmin Technical assistance. Anyone
> else noticed the same or is willing to experiment with their Vista to
> see if they get the same problem?
>
> (nb I am running version 3.20 but I have been having the same problem
> since I first noticed it with 2.60 and up).
>
>
> "I emailed you some weeks ago about this problem but have not yet
> received a reply. In the meantime I think I have narrowed the source
> of the problem down to a software bug.
>
> Symptom: When I switch to the Navigation Screen the unit switches
> itself off. I have to do a Master Reset to get the unit working
> again.
hi,
I just had this very same problem and contacted garmin about it. here is
their reply, cut and pasted, which I have carried out and now my unit is
working just fine. the symptom on mine was that it would shut down when
switching to the navigation screen as yours did, *unless* I had the
navigation screen selected before it actually acquired all the satellites
and was then asked to 'find'. bizarre.
anyway, doing a hard reset as suggested by Garmin worked for me so far and
I've been using it for a couple of weeks since without any shutdowns.
here's the relevant bits. if this didn't work, they wanted me to return my
unit as other posters have suggested, but this may work for you first. heed
the warnings! incidentally, if you've upgraded to v3.2 when you do this
reset, it does of course keep you at v3.2. it also appears to keep your
mapsource map data, but deletes all preferences, waypoints, tracks etc.
worked for me, hope it helps.
JP
--
I have had no other reports from customers of this problem happening.
Please try a full reset to your unit to see if this solves it:
Please try the following reset to your unit:
Put a new set of batteries in the unit;
Press and hold the PAGE + ENTER + FIND keys;
Switch the unit ON;
Release all 4 keys;
Leave the unit to re-acquire satellite data for about 30 minutes.
This reset will delete ALL data from the unit and reset it to factory
settings.