WCZ

"jochta" <dontbother@spamoff.com> wrote in message
news:46498b54$0$20283$9a6e19ea@unlimited.newshosti ng.com...
> Zomoniac wrote:
>> On 2007-05-15 10:11:03 +0100, "cNp" <ladedah@dumdidum.co.uk> said:
>>
>>> Morn,
>>>
>>> I know there's been lots of talk of not paying the 90 quid to get your
>>> 360
>>> fixed out of warranty but has anyone actually managed to do so or is it
>>> all
>>> talk?
>>>
>>> My replacement 360 has just packed in, got my launch day one swapped for
>>> free in November just before the warranty expired. So this one hasn't
>>> lasted 7 months and I don't feel like paying to get it swapped for
>>> another.
>>
>>
>> Technically speaking under the Sale of Goods act the retailer (NOT the
>> manufacturer) should replace or repair it at no cost. But they won't, as
>> they know that nobody can ever be arsed spending years going through the
>> expensive and tediously time-consuming small claims court.
>>
>>
>
> I'm sure WCZ will be along shortly to tell you about the letter he wrote
> to Curry's explaining the SoGA to them after his 360 broke after 16 months
> and the cheque for £89 he received from them shortly afterwards so he
> could get it repaired.

Tis true. I wrote a polite letter explaining the situation including all
relevant sections of the SoGA. They checked with MS that I had actually
contacted them then I received a phone call saying I should expect a cheque
in the mail. I was extremely surprised as I was certain it would end up in
court.