i hate the people that keep you on hold for ages and when they get back they say hold on ill put u through this department cause they dont know wot ur on about.... or the best one is when ur on the phone to insurance and u ask them a question and they say hold on ill go and ask my boss then about half an hr later they come back pic up there stupid headphones and all u can hear is there heavy breathing and typing were they have forgot ur there and the next thing is u get cut off...... so the whole thing starts again, u ring back and ur on hold for another hr or so.
